How to book, and what happens if your plans change
Every session is by appointment. Booking is online, takes a couple of minutes, and the rules on deposits, cancelling and moving your appointment are all on this page — in full, before you book.
Booking a session
- Choose your session — adult group, children & parents, private hire, or a guided session.
- Pick a day and time. We are open Monday to Saturday, with extended evenings until 20:00 on Wednesdays and Fridays. We are closed on Sundays.
- Pay a 50% or 100% deposit to confirm the booking.
- That's it — the booking is confirmed. Sessions start on time, so arrive 10 minutes before your slot.
Why there is a deposit
The room holds six people and every seat is booked in advance. The deposit is what keeps a seat held for you, and it comes off the price of your session.
If you need to cancel
Free cancellation up to 24 hours before your session. Cancel inside that 24 hours and the deposit is not refunded, because the seat can no longer be filled.
If you need to move your appointment
You get one free reschedule per booking. Move the session to another time and nothing changes.
If you don't turn up
On a no-show, the deposit is lost. This is the only case where money is kept without a session.
Booking by phone or message
If you'd rather not book online, or you want something that isn't in the booking system — a guided session, or a question about a package — call 01302 272416, message us on WhatsApp 07459146202, or email hello@puresalttherapy.co.uk.
Booking — questions
Can I just turn up without booking?
No. We work by appointment only, so please book before you come.
Do I pay the full price when I book?
You pay a 50% or 100% deposit. The deposit comes off the price of the session.
How late can I cancel for free?
Up to 24 hours before your session.
Can I move my booking to another day?
Yes — one free reschedule per booking.
What happens if I miss my session?
On a no-show the deposit is lost.
What are your opening hours?
Monday, Tuesday, Thursday and Saturday 10:00–18:00, Wednesday and Friday 10:00–20:00, closed Sunday. By appointment only.
How do I book a session for my whole family or a group?
Private hire gives you the whole room for 60 minutes, up to six people, for £150.
Related links
Halotherapy is a complementary wellbeing practice, not a medical treatment. It does not diagnose, treat or cure any condition and is not a substitute for advice from your GP. Please do not stop or change prescribed medication. If you have a health condition, speak to your doctor before booking.